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1.
Responsive government : service quality initiatives

by Symposium on Service Quality Iniatives Paris 07-08 nov. 1994 | .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Paris : OECD/PUMA, 1996Title translated: L'Administration a L'Écoute du Public; initiatives relatives à la qualité du service.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.19S98912r] (1).

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2.
O controle externo pelo poder legislativo : a eficacia dos instrumentos legais do Congresso Nacional analise do periodo 1984-1993

by LIMA, Nelia Pamplona Castilhos.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Brasilia : Unb, 1997Dissertation note: Mestrado Universidade de Brasilia Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.10L7327c] (1).

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3.
Righting wrongs : the ombudsman in six continents

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Amsterdam : IOS , 2000Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.15R5716r] (1).

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4.
The quest for responsibility : accountability and citizenship in complex organisations

by BOVENS, Mark.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Cambridge : Cambridge University Press, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01B783q] (1).

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5.
Working, shirking, and sabotage : bureaucratic response to a democratic public / por John Brehm e Scott Gates. --

by Brehm, John | Gates, Scott.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Michigan : The University of Michigan , 2002Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.63 B834w] (1).

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6.
Sociedade democrática, direito público e controle externo

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Brasília : TCU/UnB, 2006Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 8.01S67851s] (2).

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7.
Anais

by Seminário Internacional: corrupção e sociedade: o pensar, o querer, o fazer Florianópolis 27-29 mar. 2006.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Florianópolis : Tribunal de Contas de Santa Catarina / Instituto Rui Barbosa, 2007Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.13S47179a] (1).

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8.
Gestão local e políticas públicas

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Santa Cruz do Sul : IPR, 2010Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 5.12G3937g] (1).

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9.
Transparência na aplicação de recursos em obras públicas

by SIMÕES, Carlos Rafael Menin | PEREIRA, Romilson Rodrigues.

Source: Cadernos de Finanças PúblicasMaterial type: article Article; Literary form: Not fiction ; Audience: General; Publisher: Brasília : ESAF, dezembro 2012Availability: No items available

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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